I have two files that no longer sync between phone and pc.
When I attempt to edit that file on the pc (I use dynalist webpage on pc, not the pc app), I consistently get the error “can’t sync”
When I edit those files on phone, the edits don’t show up on pc (web). They do show up in the phone during future sessions. There is no indication I can notice on the phone itself that tells me there is any problem unless I compare to pc.
My other files sync between phone and PC fine, the problem seems limited to two files.
I think somewhere along the line the sync was broken on those two files and dynalist doesn’t know how to resolve the conflicts.
The bulk of the info that I want to save is on the phone version of the files.
Questions:
1 - Is there a way to get the files back into sync (reverting to the phone version of the file and discarding the pc version)?
2 - Any idea what I did wrong to create this loss of sync?
Additional info - The symptom of perpetually-loading animation on the phone app (Android stuck at loading animation) seems to have occurred at the same time as the lost of sync of these two files as best I can tell. I can get past the loading animation by clicking on a file from the file list. Maybe that caused the problem?
thanks