Starting from scratch, what are the steps to make the bug happen? The fewer the steps, the better.
Use the app on iPad.
Expected result
What do you expect to see after carrying out the steps above?
Hitting up and down arrows would cause the cursor to move up and down.
Actual result
Instead of the expected result, what happened?
The cursor moves horizontally.
Environment
Which operating system are you using? Which browser are you using? If you’re using a desktop or mobile app, what’s the version number of Dynalist?
iOS 11 on iPad Pro
Additional information
Anything else you think would help our investigation, like a screenshot or a log file? You can drag and drop screenshots to this box. For large amount of text, try putting them into something like Pastebin.
I know this is a frustrating issue and limitation with the iOS keyboard, however it really limits the flow whe working on an ipad. Any way of assigning custom keys to this that would work with iOS? (Something even as a user I could define).
Also since your app is native (though I assume the browser is embedded into the iOS app), it would seem that the shell app should be able to receive the arrow key triggers from the hardware.
Sorry to be a pest about this, but the beauty of an outline is quick navigation of the outline and when you have to lift your finger for a simple task like going to the proceeding line or next line, it gets frustrating.
We’re looking to fix that and it’s one of our top priorities right now.
It’s a doable solution but we don’t want a separate keyboard shortcut to move between items on iOS, since in that case you’d need to remember to use Up/Down on desktop/web and something else on iOS… not good. We’d rather just work around iOS and try to make Up/Down do the right things.
I’m just trying out Dynalist, but iPad keyboard support is going to be a blocker for me I just want to point out that Outlinely did find a way to support arrow keys (but unfortunately lack some of Dynalist excellent features…).
Thanks for the input! Making this work in one of our top priorities, so good news for you! Just look out for our new app updates and it should arrive really soon
Hi Erica,
Thank you for the effort. Any good news yet?
If it takes more time, could you plz insert the keymap menu for dynalist iOS version?
That way, we can at least assign the up and down function to another key combination.
Thank you.
Hi Erica. Just to point out that today Things 3 has just received a massive iPad Pro update. They seems able to resolve the problem with the arrow keys. Just pointing that out in case this is helpful. You may want to take a look at the app, they have done wonders with the iPad Pro keyboard navigation. If Dynalist iOS app can go to that direction that would be awesome!
Things is a native app, so the situations are a bit easier for them. For now, at our scale, we can’t afford to build a 100% native app, sorry I hope that’s understandable!
@Erica thanks to your team for fixing this issue. I now can use up/down arrow with my external keyboard and suddenly Dynalist feels like a real app on my pad. This was a big fix for me. Thank you!!!
There are still a few hiccups that we’ll fix soon, like the landing position after pressing Up/Down is still not quite accurate. But we wanted to release it as soon as we can so people can start benefiting from the fix
I just want to point out that Outlinely did find a way to support arrow keys (but unfortunately lack some of Dynalist excellent features…).
