Hey guys, just a small recommendation here, I don’t know if you have already considered something like this: https://www.receptive.io/
I used another SaaS app that had this installed a while back, and it seemed very good, much better for prioritising customer feedback and product roadmap than something like this forum setup.
I think the forum set up is a bit sub-optimal, high priority issues could get low “votes” (e.g. not many thread replies) due to being a boring or old issue that requires little discussion, lower priority issues might appear higher priority due to lots of messages but those messages might just be one or two very vocal forum users, and the whole system is biased towards those who are vocal in the forums, whereas I am sure most Dynalist users are not even in this forum.
So, Receptive allows you to put a little voting system in the app. If a user has a new feature request they can input it, and other users can see it and they can upvote the ones they find most important. It can survey all users, not just forum-frequenters, and it can allow users to vote on multiple features and then use sliding scales to tell you exactly where their priorities lie. At the end of it all, you guys will get much clearer and objective data on what users actually want to see happening next in the app.