Google single sign-on error

🐛Bugs
#1

At work when I try to loggin using google signon. I am getting the following error. Error: idpiframe_initialization_failed

I tried setting up a password, but I was not able to setup the password either.

Environment

Which operating system are you using? Windows
Which browser are you using? Chrome
If you’re using a desktop or mobile app, what’s the version number of Dynalist? n/a
Are you using any third-party scripts for Dynalist, e.g. PowerPack? no

Additional information

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Additional comments

Single sign-on and password
#2

Do you happen to have 3rd party cookies blocked in Chrome? The setting is located in Advanced > Privacy and Security > Site Settings > Cookies and site data > Block third-party cookies.

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#3

My company seemed to have disabled that in Chorme. I don’t have a privileges to change it. Would it be possible to setup a pNew Microsoft Word Document.docx (128.6 KB) assword so I can access it?

#4

Yes, if you register with a password, it won’t give you any problems with 3rd party cookies disabled.

#5

Based on the promts, I can’t setup a password, because it requires a old password. Can you establish a old password?

#6

Oh totally my bad, I misunderstood your situation.

In that case, you can create a password by using the “Forget Password” link from the login page. It will send a link to your email using which you can set a new password.

Once you have a password set, you’ll be able to login using whichever way is most convenient for you.

#7

Cookies were blocked for me too, thanks for the help Shida.

1 Like
#8

Was just about to ask the same thing, a browser I’d like to use on my tablet doesn’t work together with google sign-in. :slight_smile: