Steps to reproduce
Try to delete document
Expected result
Document is deleted
Actual result
Document is not deleted
Environment
Android
Try to delete document
Document is deleted
Document is not deleted
Android
Hi Steven, I canāt seem to repro this.
I opened the menu of a document and selected āDeleteā. After confirming, the document is gone.
Are you deleting it with or without internet?
I have internet. The document appears deleted for a second but then reappears
Is it a shared document or just normal document?
Sorry for the late reply!
It is a normal document.
Ok, I tried but canāt seem to repro the issue. Tried new and existing documents.
Is it happening for only one document or all the documents? If itās just one document, do you mind telling me the name of the document (or PM me the name)? Thanks in advance!
Hey Erica,
It is only happening for one document, and it turns out that the document only exists on the Android App and not on the desktop or web app. I have renamed the document on the app to āDelete_bugā, although itās possible you wonāt find it on the cloud.
Thanks,
Steven
Hi Steven,
From the backend, it looks like the āDelete_bugā document has been deleted (thatās the information recorded on our server).
Could you please try clearing the cache for the Dynalist app? Sounds like the local data is corrupted somehow. Donāt worry, this wonāt make the data lost, the app will pull a fresh copy from the server. As long as all the changes you did on mobile are synced to the server, itās fine.