Steps to reproduce
Create and edit* documents or folders while offline, then connect to the Internet and try to synchronize the data.
Expected result
Everything to be synchronized.
Actual result
All folders and documents that I created offline immediately disappeared after synchronization (including existing documents that I put inside a newly created folder). Now whatever I create using the desktop app disappears and whatever I create in the web app works fine but doesnāt appear in the desktop app. Changes in existing documents are synchronized between both apps without any issues. Everything works fine in the web app.
Environment
Windows app. Not sure about the previous version since the main issue happened a few days ago, but itās still happening in version 1.0.14.
Additional information
* By ācreate and editā I mean I did pretty much everything you can do in Dynalist (created, renamed, edited, moved and deleted both documents and folders) before synchronizing.
This is what happens:
Iām behind a VPN + firewall, but the problem happens even when theyāre disabled.
Additional comments
I havenāt tried reinstalling the app because I hope there may be a backup hidden somewhere or at least some log to help find out whatās going on. I was lucky enough to lose only relatively unimportant documents, but one of them required some hard work and Iāll have to do it all over again
I hope this is simple to solve and no one else experiences it in the meantime! Thanks for your support