Why not working some feature?

[Steve1]

Some thing is not working.

Hi. I am pro user. some feature is not working.

1. Can’t download backup file on dynalist windows app.
2. Not working daily backup into dropbox.
   I connected dynalist account with dropbox for daily backup.
   But there are not anything in my dropbox.

Could you help me?

[Erica]

@Steve1

Can’t download backup file on dynalist windows app.

Sorry, this is a bug on the desktop app. It’s fixed today (see our weekly update), and fix will arrive on the desktop app a few days later. Meanwhile you can still make backups on the web version, and it’s not a Pro feature.

@Steve1

Not working daily backup into dropbox.I connected dynalist account with dropbox for daily backup.But there are not anything in my dropbox.

Looks like you just upgraded 19 hours ago, and Dropbox bakcups runs every 24 hours (in a few hours). Give it a few hours? It should be under Dropbox/Apps/dynalist.

[Steve1]

Thanks for answer

[Erica]

@Steve1

Thanks for answer

No problem! Let me know if you have future questions.