Lost ability to paste into Dynalist on iOS app

Nicholas_Mapstone · June 10, 2019, 5:44am

Steps to reproduce

Starting from scratch, what are the steps to make the bug happen? The fewer the steps, the better.
Pasting fine into Dynalist on iOS Safari. Then go to Dynalist app on iOS. Paste does not work - nothing copies over. Then go back to Dynalist on iOS Safari, Can’t paste into that anymore until I get a new clipboard

Expected result

What do you expect to see after carrying out the steps above?
Pasting

Actual result

Instead of the expected result, what happened?
Nothing

Environment

Which operating system are you using? Which browser are you using? If you’re using a desktop or mobile app, what’s the version number of Dynalist?
iOS latest, ipad, (seems to work ok on iphone) Dynalist mobile app, most recent updated version of the app

Additional information

Anything else you think would help our investigation, like a screenshot or a log file? You can drag and drop screenshots to this box. For large amount of text, try putting them into something like Pastebin.

Additional comments

Nicholas_Mapstone · June 11, 2019, 6:18am

I can be a bit more specific now. Pasting is working fine until I try to paste a link from the Files app. That paste doesn’t work, and afterwards no pasting works, even if I change the clipboard to something without a link. I have to restart the app for pasting to work again

Nicholas_Mapstone · June 11, 2019, 6:46am

I can construct a link fine in the markdown format of
square brackets round text / curved brackets round link
and it works fine

but if I let an app such as files or evernote or bear generate a link, I can’t paste it in and it kills paste until I restart dynalist

So presumably these apps are generating some mojo when they generate a link to copy which interacts badly with dynalist

Nicholas_Mapstone · June 12, 2019, 7:59am

even more specific now - I don’t think its the link in the clipboard when pasted that kills paste in dynalist ios - its the line break / return in the clipboard that stops it working

Johnny · June 13, 2019, 6:09pm

Confirming that I’m experiencing the same issue as Nicholas. iPhone XS Max running the current iOS.

Kerim · June 14, 2019, 1:19am

This might explain why the clipping extension isn’t working…

R2D2 · June 19, 2019, 4:21am

If I copy a url from safari, I’m not able to paste into the app as well.

Joshua_Sullivan · June 19, 2019, 12:08pm

Same issue, copying and pasting from another app no longer works. Copying and pasting inside of Dynalist still works.

iPhone XS Max
iOS 12.3.1

Betsy_Cohen · June 19, 2019, 3:36pm

I am having similar issue on iOS 12.3.1, trying to copy text from iMessage and Notes. Paste into Dynalist app - nothing happens.

Alexander1 · June 20, 2019, 9:31am

Same here, can’t past anything to iOS app, pls fix asap

Zach_Fuchs · June 20, 2019, 2:24pm

@Erica system paste and share extension are broken in iOS

Ex_Pow-anpongkul · June 26, 2019, 7:34pm

I’m also not able to paste in Iphone to dynalist. Using Iphone X

Elliot · June 28, 2019, 9:46pm

I’m also not able to paste into Dynalist on iOS.

Repro:
(1) From within the Chrome iOS app, click the ‘share’ icon in the address bar, click ‘Copy’
(2) Go to Dynalist and try to paste from the clipboard into the app.
(3) Nothing happens.
(4) Go to any other app (like Notes) and paste. It will work.

Somehow other apps are able to access the clipboard info and Dynalist can’t.

I’ve also seen this when copying links to tweets on Twitter.

This has been going on for at least a month and is making Dynalist almost unusable on mobile for me.

Bart_Kaufman · June 29, 2019, 6:58am

Same for me. Can’t paste. On iPhone XS

R2D2 · June 30, 2019, 3:15pm

Copy/cut paste and also sharing via extension to Dynalist is not working for me. I’ve tried several different cases.

This is my most common use case and crippled my usage of Dynalist

Johnny · July 1, 2019, 4:06pm

As a workaround until it gets fixed, you can load Dynalist in mobile Safari and copy/paste there.

(Don’t read this as me minimizing the issue. This has definitely impacted my use of the mobile app as well, and I hope it gets fixed very soon. I just wanted to let you know there’s a kludge to at least get stuff into your list until the mobile app gets fixed.)

Louis_Kirsch · July 4, 2019, 1:12pm

@Erica Pasting images copied from the ‘Notes’ app on iOS (scan a document, long tap page and ‘copy’) also doesn’t work, whereas pasting this image into other apps works just fine.

Brett_Konen · July 7, 2019, 4:41am

Same issue, on iPad. It’s driving me crazy.

Elliot · July 11, 2019, 2:59am

Can we get an ETA for this fix? This bug has me on the verge of going back to Workflowy.

EDIT: after downloading the latest app update, this is fixed. Thanks!

Joshua_Sullivan · July 10, 2019, 10:18am

At least for me, the update on 3 July fixed the Copy/Paste issue for me. Have you installed that update?