loss of data on dynalist web

very frequent SSL handshake failure is rendering dynalist web service unavailable

I lost a lot of important work notes several times in the past 1 month

Hmm I’ve been battling with these issues lately trying to get it to stabilize. If you are working and this happens, don’t close the tab or refresh - keep the page open and it should keep working (despite not syncing) and it will sync as soon as service is restored.

Hi
Is the issue resolved?
I would love to come back to using dynalist as my daily driver, if this is resolved or going to be resolved soon

It still happens from time to time and we are still trying to figure out if it’s a hardware issue or networking issue that the server is losing database connections. But we have monitoring in place and means to reconnect if I am close to my desk.

For now your best bet is to keep the page open, wait for it to sync, don’t refresh it. Or use the apps, which I know have some long running bugs that we haven’t had a chance to look at yet, but at least it works offline.

Thanks for looking into this and also for suggesting the work arounds for dealing with the issue

Hope to see this resolved soon