I've sent 4 messages to Dynalist about having accidentally subcribing to Dynalist Pro for 1 year instead of one month with no reply

This is my5 th message to Dynalist on this topic without having received a reply.

Last week while trying subscribe to Dynalist Pro for a month, I accidentally subscribed for 1 year instead.

Please change my subscription from 1 year to 1 month and refund to me the difference in price.
Charles Mandell
Ph: 3473928761

Did you use http://dynalist.io/feedback while signed in to the account, thats the best bet for generating a help ticket

Yes I did.

Check your email spam folder? Sometimes folks don’t see the response