After resetting my password, I can no longer access my original page, which likely happened around May 1. I had saved numerous important files, but now I can only see one. I am currently using the free plan. Is there any way to recover the missing data? I would really appreciate any help, as I am very eager to restore my lost work. If I upgrade to a Pro plan, is there a possibility of recovering the data from a backup?
Are you sure you logged in to the right account? Resetting passwords don’t delete files or disable access. Many people thought they lost access but really just logged into a different account than they usually use.
Thanks for pointing that out, Shida. I’ve seen a few cases where people accidentally created a new account by logging in with a different method, like switching between Google login and email/password. It might help Kunta to check any other emails they may have used in the past, just in case.