Which operating system are you using? Which browser are you using? If youāre using a desktop or mobile app, whatās the version number of Dynalist?
Itās a onyx max boox 2 pro running android 6.1
Additional information
Anything else you think would help our investigation, like a screenshot or a log file? You can drag and drop screenshots to this box. For large amount of text, try putting them into something like Pastebin.
Looking from the screenshot, it looks like transparent borders arenāt the problem as we suspected (otherwise you should be seeing grey borders around the red square).
Has it always been this way? Or did the bug appear recently? We just changed around some things recently, not sure if itās related.
I only recently bought the boox max. So I canāt give an answer to before I bought it.
So itās āalwaysā been like that yes :-). It only happens in the app and in the browser of the Boox Max itself and not in firefox or chrome on the device. These other browsers have other problems though to do with screen refresh so not useable either, alasā¦
It looks like the dark lines are caused by the transparent borders, but this is not happening in the test red cube. Does it happen when you go to https://dynalist.io on your mobile browser?
Thatās really weird then, Iām kinda at my witās end.
Basically, I tried the same border styling for the red cube, so if you can see the grey lines in our app, you should see the grey lines around the red cube, but thatās not happening. So it might be something else.
Iām sorry this is taking so long ā itās not a straightforward bug to fix and to be honest itās quite mysterious! Let me discuss it with our team and see if we can see other possibilities of why this might be happening for you.
@Erica Just a thought: if the saturation of the red color is the same as the black color there wonāt be a noticable border in the screenshot. Since itās black and whiteā¦
Sorry for the late reply, Iām completely out of ideasā¦ Iāve double checked our code and we specifically set those borders to ātransparentā which should make them the same colors as the behind.
One more thing we could try: This set the border width to 0, effectively removing the entire border. See if that does anything - if it still does nothing, that must mean that there was something else thatās causing the borders to appear.
