Steps to reproduce
Clean install of Dynalist app (1.3.3) on Android 6.0 device. Log in to Dynalist Pro account. Confirm device has normal internet connectivity.
Expected result
Normal app functionality; Dynalist has been working - with the same app and Android versions - until a few days ago.
Actual result
Dynalist logs in, but sits for ever on spinner when trying to open a document.
If I close and re-open Dynalist, the document list is shown and reflects changes made on other devices, but the documents themselves still cannot be opened (again sits indefinitely on spinner).
If I create a new document on the problem device, the document appears on other devices, but with no content.
Environment
Mobile app from Play Store
Hardware: Lenovo TAB3
Android version: 6.0
Dynalist app version: 1.3.3
Additional information
This was working until a few days ago - I havenāt made any changes do the device; as far as I know itās been running the same Android and Dynalist versions throughout.
On Friday I noticed changes made within documents on other devices had stopped syncing to the tablet; Iād been using it extensively the fortnight before with no problem. Iāve tried logging out and in, clearing the app cache, then re-installing entirely; same result in all cases.
It does log in to my account correctly; the issue appears to be with syncing document content in either direction. I donāt have any issue on any other devices (desktop, web, more recent Android).
The Dynalist web application (i.e. opened in Chrome on the same Android 6.0 device) works fine - only the actual Dynalist Android app has problems.