I use the desktop app for Windows. I have one document there, which doesn’t sync to the server, but giving the message “Can’t sync”. It is the only document having this behavior. All other docs I can see in the Android app and on the web version.
Here is the log output:
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Don’t mind me, just reading your list
Food and guest projects
Something for an Amarone…
chicken liver
can soak in milk+salt before
pasta e fasoi
lamb, beef, pork; stew - hearty dishes
mushrooms with top
butter
bacon/pancetta
onion, garlic
tomatoes
chicken liver
olive oil
white beans (boiled the day before)
butter/fat
smoked pork
onion, carrot, celery (leek)
tomatoes (preferably canned)
beans
pasta - cold cooked for a few hours
parmesan cheese + olive oil
yummy, right!? But you’ll never know the improvements to to this list because I still can’t sync it ::evillaugh::
But yeah, what’s up with the support? It’s nonexisting?
I am no expert but it sounds like the local document file has corruption.
What I would do first is go to Dynalist from a web browser and “Make a copy” of the document, just to be sure there is always a backup until you have repaired the original.
Then try Make a copy from the Windows app.
Then try Export from the Windows app > OPML > Save as file
Then New Document > Import OMPL
Then try editing this new document and see if it syncs and is no longer corrupt.
If you’re satisfied, drag all the other copies to a folder named “Recycle Bin” or just delete them.
I wonder what this means though. I see one other person had the same error last year, but no other people. It’s just your two got unlucky? Windows Desktop App can’t sync - 
Bugs - Dynalist Forum