Keyboard not appearing in Android App

Steps to reproduce

Starting from scratch, what are the steps to make the bug happen? The fewer the steps, the better.

1 - Open the Dynalist Android app
2 - Click somewhere in a document

Expected result

What do you expect to see after carrying out the steps above?

Keyboard should appear and user should be able to edit the document

Actual result

Instead of the expected result, what happened?

Keyboard does not appear.

Environment

Which operating system are you using?
Android 8.1.0
If you’re using a desktop or mobile app, what’s the version number of Dynalist? Google Play Store Version 1.3.8


Additional information

Anything else you think would help our investigation, like a screenshot or a log file? You can drag and drop screenshots to this box. For large amount of text, try putting them into something like Pastebin.


Additional comments

I believe the document in “locked” view-only mode - as shown by the blue lock on the top right corner. If you tap on it again it should bring it back to edit mode.

That was it!

I use the app with a grayscale display meaning I could not figure out what the ‘Lock’ icon did.

I thought it meant an active sync was occuring.

1 Like