iOS, Offline, synchronization error

Steps to reproduce

Starting from scratch, what are the steps to make the bug happen? The fewer the steps, the better.
I’m Korean user.
After working in an IOS offline environment, I synchronized online, but more than 90% of my data was lost.

Expected result

What do you expect to see after carrying out the steps above?

Yesterday I wrote in the offline environment in the same way and then synchronized it in the online environment. Successfully synchronized.

Actual result

Instead of the expected result, what happened?

All I wrote in the beginning of my offline environment was lost.


Which operating system are you using? iPad(iOS)
Which browser are you using? Mobile app
If you’re using a desktop or mobile app, what’s the version number of Dynalist?
It is difficult to check the version. I think it’s the latest version.
Are you using any third-party scripts for Dynalist, e.g. PowerPack? NO

Additional information

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Additional comments

Can you please email to and we’ll handle your data recovery from there.

Hope it works!