"Failed to load documents" when my pages loading

Steps to reproduce

Starting from scratch, what are the steps to make the bug happen? The fewer the steps, the better.

  • Open home page and page displays: " Failed to load documents - Retry".

Expected result

What do you expect to see after carrying out the steps above?

  • Files and pages load.

Actual result

Instead of the expected result, what happened?

  • " Failed to load documents. Retry" displayed. This is not a connection issue.


Which operating system are you using?

  • Windows 10 Pro
    Which browser are you using?
  • Chrome
    If you’re using a desktop or mobile app, what’s the version number of Dynalist?
    Are you using any third-party scripts for Dynalist, e.g. PowerPack?
  • No

Additional information

Anything else you think would help our investigation, like a screenshot or a log file? You can drag and drop screenshots to this box. For large amount of text, try putting them into something like Pastebin.

Additional comments

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Additional Info - My mobile IOS app is not loading information or last changes at the moment either.

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Yay~ The sever is back.

1 Like