Steps to reproduce
Starting from scratch, what are the steps to make the bug happen? The fewer the steps, the better.
- Watched a paged (let’s say ‘AAA’ page) on the mobile app. (android)
- Pressed the home button and launched some other apps and also did some internet browsing.
- Open the desktop dynalist app (Windows 10) and tried to open ‘AAA’ page right away.
- AAA page showed up just for a second and disappeared and other page popped up.
- I searched a word that was in ‘AAA’ page to to open the page again but I couldn’t find the page.
- I opened a mobile app then and I could see the ‘AAA’ page for a while, but after few seconds, it has changed to ‘No document is open’ notification page.
Expected result
What do you expect to see after carrying out the steps above?
I should be able to open and see ‘AAA’ page.
Actual result
Instead of the expected result, what happened?
Page disappeared and it actually got deleted so I couldn’t open the page from all of the devices.
Environment
Which operating system are you using? Which browser are you using? If you’re using a desktop or mobile app, what’s the version number of Dynalist?
- Mobile env : Android 7.0, dynalist app version 1.3.1
- Windows : Windows 10, dynalist app 1.1.16
Additional information
Anything else you think would help our investigation, like a screenshot or a log file? You can drag and drop screenshots to this box. For large amount of text, try putting them into something like Pastebin.
- There is no screenshot 'cause it’s already gone
- There is no log file under C:\Users\xxx\AppData\Local\Dynalist
- I think the title of ‘AAA’ page was something like “살 것” or “살 거”. (Not sure)
Additional comments
I usually don’t send a feed back or a bug report, but I like your service, so I decided to write a report.
The page missing was not a very important page for me but it can happen somebody’s very important page, too.
I believe this situation is not that common 'cause I’ve never experienced such a situation before but maybe you can access my activity log, so you may be able to find something.
Please look over it.