Tag list does not appear in tablet android version

fixed

#1

Steps to reproduce

Starting from scratch, what are the steps to make the bug happen? The fewer the steps, the better.

Pull down menu to see tag list.

Expected result

What do you expect to see after carrying out the steps above?

Tag as option alongside document and bookmarks.

Actual result

Instead of the expected result, what happened?

A blue line appears over the New Doc and New Folder buttons. When you touch this line, the tag list then appears.

Environment

Which operating system are you using? Which browser are you using? If you’re using a desktop or mobile app, what’s the version number of Dynalist?

Android 6.0.1, latest Dynalist update, Samsung Galaxy Tab S2


Additional information

Anything else you think would help our investigation, like a screenshot or a log file? You can drag and drop screenshots to this box. For large amount of text, try putting them into something like Pastebin.


Additional comments

Here’s the screenshot @Erica


#2

The latest version looks fine on my Android device.

You said you’re on the latest version, can you confirm that’s 1.1.6?


#3

Yes, but this is on an Android tablet rather than smartphone.


#4

Verified! Will fix this.


#5

It’s fixed now, right? @Kevin_Murray


#6

Yes. It’s fine now.


#7

Thanks for the update, closing it :slight_smile:


#8

Still don’t see the tag list on android including the web version.


#9

Tag pane is a Pro feature. You can complete the full onboarding tutorial to claim 14 days of free Pro to test it out if you wanted.

The OP was reporting it as a bug as a Pro user. Sorry for the confusion.


#10

Ok, got it. Thanks for the clarification, Erica! I will gladly test the pro version.


#11

Hmm, where exactly is this tutorial I need to complete? FAQ says it should be in the main menu on the right, but I don’t see it there.


#12

If you don’t see it in your freshly-installed desktop app, trying restart the app.


#13

I am on mobile and intend to use dynalist primarily on my phone and tablet. İs there a way to complete the tutorial/test the premium without desktop?


#14

I just added 14 days of free Pro. With internet connection, restarting your mobile app should make the tag pane show up now.


#15

That’s very kind of you, thanks! Tags tab did appear indeed and it’s super handy.

One immidiate question is how do I make a document my Inbox destination on mobile? I thought it is a premium feature but there is still no such option in the item menu.

P.S. sorry if this is not the right thread to ask those questions :slight_smile:


#16

You need to set the inbox location once on the web app, sorry about. The setup is only required once though.

Capturing to inbox is a premium feature, while setting the inbox location is not. You can still use things like our new Chrome clipper extension to send things to your inbox.

Yeah, would appreciate it if you could PM me or email support@dynalist.io instead, so that the OP doesn’t receive irrelevant notifications.