iOS keyboard Toolbar not avaible anymore

Alex2 · February 19, 2018, 8:09pm

Hi,

Toolbar above keyboard is not avaible anymore.

I tried to delete and reinstall without success.

It was working before and I don’t remember any change.

Erica · February 16, 2018, 9:11am

Hi Alex, thanks for reporting this.

Could you at least tell us the version of the app, and maybe include a screenshot please? Thanks in advance!

Alex2 · February 16, 2018, 12:45pm

Hi Erica,

Here’s a screenshot, and the version is the last avaible on AppStore (1.2.0) because I try to solve this problem by deleting and install again this app.

Erica · February 16, 2018, 12:56pm

Thanks!

I can see it at first try, but not if I close the keyboard and try it again. Is that the case for you too?

Alex2 · February 16, 2018, 2:33pm

The first time I touch the item, keyboard appears without toolbar. It’s the same for the next try after hidding keyboard by hiting done button

Erica · February 16, 2018, 3:15pm

I can’t reproduce that part though, after the first time everything is fine.

We’ll try to fix the issue for the first keyboard appearance, and hopefully that will fix the issue on your side. Really sorry for the inconveniences!

Alexander · February 17, 2018, 8:59am

Hi guys,

I have absoletly the same issue - it just does not appear at all (at the first time)!

Some clues: Sometimes I can very briefly see it at the bottom of screen, but then keyboard appears and it’s off =( So it seems like some weird layout issue to me…

I believe it’s started from v1.2.0, as before 13 Feb it was working. My iOS version is 10.1. (I know it’s outdated, however I have reasons not to update to latest, as I have Iphone SE and it will turn to slow pumpkin after the update). Anyway, in v1.1.22 everything worked, so I believe it’s possible!

It is REALLY REALLY crucial to me, as now all I can is to add 1level items, no ordering, no adding on other levels, basically nothing except I already have with “Notes” app on Iphone. Why using dynalist then?

If it won’t get fixed, I will have to find some other app to use on daily basis and it will be supersad =( as I really use this app everyday and like it so much.

Alex2 · February 17, 2018, 11:06pm

Thanks Erika,

I hope you’ll fond soon because like Alexander I use it on daily basis and I pay for PRO account because there ´s a usefull app on iOS.

And we are certainly more people to have this issue which transform this good app in useless app.

Eduardo · February 18, 2018, 9:14am

I have this issue too. No buttons to change levels and other Dynalist special actions.

IMG_6759|281x499

Bhargav_Savarni · February 18, 2018, 2:51pm

Hi Erica,

I am facing the same issue too on my iPhone app. Really appreciate if this can get resolved soon.

Erica · February 18, 2018, 6:25pm

@Alex2 @Alexander @Eduardo @Bhargav_Savarni

We’ve fixed and tested the fix and the update is being reviewed right now. Should be fixed in the next version (v1.2.1), really sorry for the inconveniences!

Alexander · February 18, 2018, 11:15pm

Thank you for such quick turnaround!!! You guys are awesome!

Erica · February 18, 2018, 11:19pm

No worries, sorry for the inconveniences! We reckon the app is not usable when the toolbar is not available, so fixing this is our top priority.

The only thing blocking us is that Apple don’t review apps over weekends, so we’ll need to wait until Monday to release the update.

Erica · February 19, 2018, 4:12pm

@Alexander @Alex2 @Eduardo @Bhargav_Savarni

This should be fixed in v1.2.1, let me know if you’re still having issues with this!

Alexander · February 19, 2018, 8:04pm

@Erica, it works for me! Thank you guys very much, I’ve never had feedback&fix that would be faster than yours

Alex2 · February 20, 2018, 7:14am

Thank you Erika for the quick fix.

It’s now working like a charm!

Very happy to use this app again. What was the issue source?