Firefox clipper does not seem to work in Private mode

šŸ›Bugs
#1

Steps to reproduce

Open Firefox private session with web clipper added. I cannot do anything, including log in to dynalist or have the add-on recognize I am logged into dynalist, except for type in the available spaces for Title and Note in the pop-upā€¦

Expected result

Out of Private, the web clipper works beautifully and as expected.

Actual result

Nothing. No button functions.

I also tried the text clipper feature in Private and observed that nothing happened when I selected the ā€œclip to dynalistā€ menu item.

Environment

Latest Firefox on Windows 8.1

Additional information

Thank you so much for the Web Clipper on Firefox. I can use it out of Private and it has already saved me a lot of time copying, pasting, and typing. Just thought you might like to know of possible issues in Private mode.

Additional comments

#2

Thanks for catching this!

We have tracked this bug on our todo list, and will fix it as soon as we can! Thanks again for letting us know. Iā€™ll update here when itā€™s fixed :slight_smile:

#3

Iā€™m really glad I could be of help! :grinning:

1 Like
#4

@Robert1: so I took a look, it looks like the pop-up (the one you see when you click on the icon) doesnā€™t work because of a structural difference between Firefox and Chrome. Weā€™ll need to rewrite it quite a bit for the pop-up to work properly in Firefox private mode.

Link to this Firefox bug as reported by others: https://bugzilla.mozilla.org/show_bug.cgi?id=1329304

In the meantime, you can still use the context menu to send webpage URLs and selected to Dynalist though, I just tested and that part seems to work fine.

#5

Thank you for the update. Thereā€™s more passion about this issue than I expected to see when I went to the bugzilla link you included. I usually start Firefox in private mode, so I noticed the dynalist issue right away. However, Iā€™m getting along just fine without using Private mode and will enjoy the fix if you ever get around to it, or the structural difference is ever eliminated.

#6

Are the context menu options helpful to you at all?

#7

I am sorry, @Erica. I too quickly dismissed your comment about the context menu working fine in Private, thinking I had correctly tried to use it before I submitted the bug report and that it had failed to copy, and that maybe if it worked for you there was a difference in our Firefox configurations. I am pleased to say I was wrong. The context menu does work in Private as you say. I do use, and expect to use, this feature extensively and it makes everything easier that it works in Private. Thank you again for providing the clipper.

1 Like
#8

Cool!

Iā€™ll mark this as Fixed for now then. One day the pop-up might magically start working as well :slight_smile: