Document keeps refreshing/crashing on IOS




I recently migrated all my data from Workflowy.

I have performance issues with desktop and web app but I can live with that.

On IOS, both iPhone and iPad, document keeps refreshing after a few seconds of typing. Document is quite big (2mo), I’m breaking it into smaller parts but still crashes.

I deleted the app and installed it again but no changes.

Any suggestions on how I can stabilize it?

The whole document was perfectly smooth on Workflowy.

Thanks for your help.

Steps to reproduce

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Expected result

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Actual result

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Which operating system are you using? Which browser are you using? If you’re using a desktop or mobile app, what’s the version number of Dynalist?

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Additional comments


Really sorry about the inconveniences!

I have a few questions and their answers will help our investigation a lot:

  1. By “2mo” do you mean “2mb” or something like that?
  2. On iOS is the app laggy, or is the document refreshing automatically the only issue?
  3. Is the refreshing happening on all documents or only the larger ones?

Thanks a lot in advance! Sorry again.


Hi Erica,

After splitting the main document it’s much better now both on desktop and mobile devices.

I think you can close this, I’m happy :grinning:

Thanks for your help.


Happy to hear! :smiley: