Can't load dynalist

Same issue with me as well. Thanks for your help guys.

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I have the same problem. Iā€™ve tried clearing my cache and using incognito mode in chrome.

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Also, itā€™s not working in IE

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Same thing here.

Iā€™m glad itā€™s not just me, I feared my data was corrupted! Maybe a server is down?

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same here

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Pheww same here haha

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Same over here. Glad to know itā€™s not just me. Have we heard anything from the Dynalist guys about it yet?

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Same here. Properly logged out of the web app yesterday evening. Now all the documents are not syncing.

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It just synced. All the docs are there and working OK. Finally! :sweat_smile:

Itā€™s back!!! Whew!

This made me realise how awesome Dynalist it, I rely on it ALL THE TIME!!

Itā€™s started happening again :cry:

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Iā€™m having two linked issues:

  1. Dynalist wonā€™t load new sessions (in the browser or desktop app).

  2. And Iā€™m getting the following syncing error for the dynalist session I have open. (slightly modified for privacy reasons)

[{"source":"doc-update","request":{"file_id":"cUXWT47NfGM-8gJU9RYeOUao","diff2":null,"collapse_changes":null,"event_changes":[],"user_version":3418,"version":23959},"error":{"_code":"NetError"}},{"source":"doc-update","request":{"file_id":"spSE4rOlem3s40nYExZGnC0A","diff2":null,"collapse_changes":null,"event_changes":[],"user_version":107,"version":525},"error":{"_code":"NetError"}},{"source":"doc-update","request":{"file_id":"1u55MRrFXqsD-T1A87z7oaSM","diff2":null,"collapse_changes":null,"event_changes":[],"user_version":52,"version":14},"error":{"_code":"NetError"}},{"source":"doc-update","request":{"file_id":"e7GPvkPeMvVwcbcsuxcTxRGb","diff2":{"nodes":["5JlRxICUpCNTiORB5i6cd4ST","5WCYzBs-dRKAaMP3YWrf93Sz","AbylsZiyYujq2pk1Y2I4MNPZ","JwBU3RagAs5Qq0ngMfZwHfWg","Q0eBuRgWy5GRuQ47cKOUuPdZ","irgmu8ZOrHQApg5YEG8udfBv","nL8gfzxtfnRwa8I87mf8zy0M","o04D3HrdZbUctCkH6g74IKmb","rsyoOT6SFisWwalbLiHy0PB_","zdNSutx5YrkJixH1okieL5qS"],"added":[1,5,4,9,3,6,8],"removed":[],"meta":[{"i":1,"meta":"{\"c\":\"Run it\"}"},{"i":5,"meta":"{\"c\":\"Solve linker errors\"}"},{"i":4,"meta":"{\"c\":\"read the instrument file\"}"},{"i":9,"meta":"{\"c\":\"parse the instrument name\"}"},{"i":3,"meta":"{\"c\":\"incrementally map\"}"},{"i":6,"meta":"{\"c\":\"~~library path~~\"}"},{"i":8,"meta":"{\"c\":\"~~config path~~\"}"}],"location":[{"i":1,"parent":0,"index":2},{"i":4,"parent":1,"index":0},{"i":9,"parent":1,"index":1},{"i":3,"parent":1,"index":2},{"i":6,"parent":2,"index":0},{"i":8,"parent":2,"index":1},{"i":5,"parent":7,"index":3}]},"collapse_changes":null,"event_changes":[],"user_version":3793,"version":16296},"error":{"_code":"NetError"}},{"source":"doc-update","request":{"file_id":"e7GPvkPeMvVwcbcsuxcTxRGb","diff2":{"nodes":["5JlRxICUpCNTiORB5i6cd4ST","5WCYzBs-dRKAaMP3YWrf93Sz","AbylsZiyYujq2pk1Y2I4MNPZ","JwBU3RagAs5Qq0ngMfZwHfWg","Q0eBuRgWy5GRuQ47cKOUuPdZ","irgmu8ZOrHQApg5YEG8udfBv","nL8gfzxtfnRwa8I87mf8zy0M","o04D3HrdZbUctCkH6g74IKmb","rsyoOT6SFisWwalbLiHy0PB_","zdNSutx5YrkJixH1okieL5qS"],"added":[1,5,4,9,3,6,8],"removed":[],"meta":[{"i":1,"meta":"{\"c\":\"Run it \"}"},{"i":5,"meta":"{\"c\":\"Solve linker errors\"}"},{"i":4,"meta":"{\"c\":\"read the instrument file\"}"},{"i":9,"meta":"{\"c\":\"parse the instrument name\"}"},{"i":3,"meta":"{\"c\":\"incrementally map\"}"},{"i":6,"meta":"{\"c\":\"~~library path~~\"}"},{"i":8,"meta":"{\"c\":\"~~config path~~\"}"}],"location":[{"i":1,"parent":0,"index":2},{"i":4,"parent":1,"index":0},{"i":9,"parent":1,"index":1},{"i":3,"parent":1,"index":2},{"i":6,"parent":2,"index":0},{"i":8,"parent":2,"index":1},{"i":5,"parent":7,"index":3}]},"collapse_changes":null,"event_changes":[],"user_version":3793,"version":16296},"error":{"_code":"NetError"}}]

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Same here

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There really needs to be status dashboard. WF has the right idea here:

https://status.workflowy.com/

Still down for me at this point, yeah letā€™s hope for no data loss.

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+1 for status page. Would be great!

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Same here on all web browsers ver. (Chrome on Windows/Ubuntu & Firefox on Ubuntu) .
All side panes are working; the only main component isnā€™t (showing āˆž).

Desktop (Dynalist 1.0.50, Ubuntu), Android & iOS ver. are working correctly.

update:
now start working! thanks.

Phew! Working for me again too!

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@Channing_Allen @Tak_Kor @Ian_Drummond @Alex_Pasternak @kimsiyeon @hch @iamturns @S_A @Adin_Klotz @IbrahimQasim @Ketan @Andrew_Wallick @AaronBoy @Robert_Floyd @Vincent_Tang

Sorry about that intermittent outage! Should be all fixed now. Weā€™re sorry, given how much you guys rely on Dynalist!

Weā€™ll post a postmortem shortly after. It was a simple issue, but because we were away (driving and no internet) for the past few hours, it was only resolved hours after. Again, so sorry!

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Postmortem: 2018/02/07 Dynalist outage post-mortem