Accidentally deleted text

answered

#1

I have accidentally deleted my whole document and I cannot get it back. I just wanted to collapse everything (so I selected everything), but I’ve apparently used some wrong short-cut combinations for the collapse and now everything is gone. Ctrl+Z doesn’t bring back anything. I might have tried too many rescue options since then and now it seems to be lost forever.

I was not able to reproduce the symptoms on other documents. In my mock examples, the Ctrl+Z option works nicely.

I’m just a regular user without Dropbox synchronization, and I didn’t use the “download backup” option before this has happened. I use dynalist online in Chrome on Windows 10. It has happened a few hours ago.

Thanks for your help!


#2

:pray:praying for you


#3

@Petra_Rovo: name of the document please? You can PM me if it’s confidential. Thanks!


#4

Dear Erica,

The name is “polyA silk proteins”. The accident happened on Saturday (29.09) at around 3 pm (CET).
Thank you very much for all your effort! I really appreciate it.

Petra


#5

PM’ed in the forum. Thanks!